2+ Front Desk Hotel Resume Sample

How would you describe a hotel front desk job on a resume? The strongest samples resumes for Hotel Front Desk Agents list duties such as: making reservations, greeting guests, taking phone calls, handling correspondence, managing check-in operations, and answering to inquiries.

Subsequently, What should a front desk resume include?

14 front desk skills to list on a resume

  • Interpersonal communication.
  • Written communication.
  • Active listening.
  • Foreign language.
  • Attention to detail.
  • Scheduling.
  • Stress management.
  • Problem-solving.
  • As a consequence, What are hotel front desk duties? A front desk agent is responsible for checking hotel guests in and out of their rooms. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering any phone calls.

    On the contrary, How would you describe your front desk agent on a resume?

    Front Desk Agent

  • Building positive relationships and communicating well to guest.
  • Proven time management expertise.
  • Exceeding guest expectation.
  • Collecting payments for room and tax from guest manually and electronically.
  • Speed and efficient check in process.
  • Providing information regarding hotel policies and activities.
  • What is considered front desk experience?

    A front desk clerk is responsible for taking care of guests while they stay at a hotel. A few of the main duties of a front desk clerk are taking any reservations, answering any guest questions, recommending local attractions to guests, and answering any phone calls.

    Related for front desk hotel resume

    How do you describe a hotel receptionist on a resume?

    Greeted, registered, and assigned rooms to guests.

  • Answered phone calls and in-person inquiries.
  • Processed guests' check ins and outs while providing excellent customer service.
  • Handled and resolved customer complaints and/or issues.
  • Improved front-desk efficiencies while providing positive customer service.
  • How do you work at a hotel front desk?

  • Earn a high school diploma or an equivalent. Becoming a hotel front desk clerk usually requires a high school diploma or an equivalent.
  • Spend time working in hospitality.
  • Earn a hospitality degree.
  • Find positions as a hotel front desk clerk.
  • How do I become a good front desk agent at a hotel?

  • Empathetic and Caring.
  • Willing to Go Above and Beyond.
  • Ability to Anticipate Guests' Needs.
  • Engaging and Inquisitive.
  • Calm, Composed.
  • Always Smiling.
  • Knowledgeable about the Local Area.
  • Resourceful.
  • How can I make my front desk job sound good on my resume?

  • Verbal and written communication.
  • Listening.
  • Professionalism.
  • Customer focus.
  • Organization and planning.
  • Handling pressure and tolerating stress.
  • Attention to detail.
  • Initiative.
  • What are the duties of a front desk?


  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests.
  • Answer questions and address complaints.
  • Answer all incoming calls and redirect them or keep messages.
  • Receive letters, packages etc.
  • What are the front office responsibilities?

    Front Office Duties and Responsibilities

  • Greet clients and set a positive office atmosphere.
  • Answer the phone, take messages, and redirect calls to appropriate offices.
  • Organize and maintain files and records; update when necessary.
  • Create and maintain updated documents and spreadsheets.
  • What is the job of a front desk?

    A front desk clerk represents the first point of contact with the clients of a business, hotel or doctor's office. They perform essential front desk administrative duties including answering phone calls, greeting clients, and overseeing the office budget. Also known as a front desk receptionist.

    What is the job description of a hotel receptionist?

    Their duties may include greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. The hotel receptionist must be trustworthy and able to work well with little direct supervision.

    What skills should I put on my resume for receptionist?

    Sample receptionist skills on a resume

  • Written and verbal communication skills.
  • Customer service.
  • Multitasking and prioritizing.
  • Dependability.
  • Familiarity with Microsoft Office.
  • Problem-solving.
  • Ability to work under pressure.
  • Attention to detail.
  • What should I put on skills on my resume?

  • Computer skills.
  • Leadership experience.
  • Communication skills.
  • Organizational know-how.
  • People skills.
  • Collaboration talent.
  • Problem-solving abilities.
  • What is a hotel front desk worker called?

    A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. Such receptionists are often called front desk clerks.

    What is a hotel front desk person called?

    The Front Desk Concierge (Front desk staff or Receptionist) is often the first to interact with guests, so it's important that he makes a good impression.

    What are the duties of front desk receptionist?

    Front Desk Receptionist Duties and Responsibilities

  • Greet guests as they arrive.
  • Answer phone calls and emails from clients.
  • Maintain calendars for the office and your coworkers.
  • File important documents and keep them well organized.
  • Perform any other clerical duties necessary to keep the office running.
  • How do I write a CV for a hotel receptionist?

  • Keep it short: Your CV profile length needs to be punchy and persuasive, so try to stick to a length between 5 and 10 lines.
  • Make it relevant: Your profile, along with your CV as a whole, should be tailored to the specific role you're applying for.
  • How do I write a CV for receptionist?

  • Excellent administrative, organisational, time-management, and general reception skills.
  • A confident, clear, and calm communicator.
  • The ability to use your initiative.
  • Phone and front desk reception.
  • Database & records management.
  • Customer service.
  • Accurate relaying of messages.
  • What is receptionist job description?

    Receptionists are responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. Most training for receptionist positions take place on-the-job.

    Is front desk a good job?

    There Is A Lot Of Opportunity For Advancement

    Because of the wide variety of work that needs to get done at a hotel, there are a great many positions and responsibility levels. Therefore, those who work at a hotel front desk successfully for an appropriate amount of time are often promoted up the ranks.

    What do hotel front desks make?

    Whats it like being a front desk agent at a hotel?

    A front desk agent is the first point of contact with hotel guests. They use their skills and professional experience to anticipate guests' needs and provide them with a pleasant experience during their stay. They book reservations, check guests in and out of their rooms and accommodate any special needs or requests.

    Is front desk stressful?

    Certainly, working at the front desk can be a stressful job as we are dealing with guests who are arriving after a long day of travel disruptions and frustrations and therefore prone to over-reaction to even the smallest challenges. The key to reducing turnover starts at the top with you as a Front Office Manager.

    What qualities and skills are needed by the assistant who is responsible for the front desk why are these critical skills?

    They must have excellent customer service skills and be willing and able to assist people. Having the personal qualities of friendliness, motivation and a positive attitude helps desk assistants to be of better service.

    What are the most important skills and qualities needed to be a hotel front office staff?

    Important Hotel Front Desk/Guest Services Job Skills

  • What Are Guest Service Skills?
  • Communication.
  • Composure.
  • Computer Literacy.
  • Friendliness.
  • Organization.
  • Problem Solving.
  • Sales Skills.
  • How do I write a resume for a front desk receptionist?

    When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications.

    How do you describe a receptionist on a resume?

  • Greet and welcome clients and visitors and create a positive first impression of the company.
  • Gather new client information during the initial phone call and initial meeting and maintain confidentiality.
  • 2 Download for front desk hotel resume

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